I. The web site you are visiting is owned MARTINEZ FRANCISCO JAVIER MOLINA, residing Attorney in C / Paris No. 7 2 ° C, CP 02005 - Alabacete NIF: 44.383.616X, hereinafter www.artesania

II. Prices shown in the rates do not include shipping costs, you can calculate using the available budget function were in our website.

III. For the processing of orders will be necessary tax data and complete mailing address.

IV. Indication of the reference or references that correspond to each item, color, trim, etc..

V. reserves the right to amend any article of their catalogs and prices, with the mediation notice.

VI. All items are made by hand, (actually made by hand) which can vary very little seen in the photograph of the online store. We use natural materials so it may be altered somewhat, but always trying to be nearly equal. The variants are usually in shades of colors, the size and weight of the items, and we reiterate are HANDMADE


I. The goods are sent by the agencies and suppliers that have entered that service.

II. For shipments outside of the Peninsula Agency to check rates available.


I. Orders will be served in approximately in 3/5 days for items in stock in our warehouse to count from placing the order, meaning the execution of the same reservation by bank transfer, credit card or Pay Pal system.

II. Items not available at the time, pieces of craftsmanship or customized will be served within approximately 15/20 days.

III. Delays in the delivery of an item may in no case give rise to claims for damages as long as the delay is attributable to a failure or www.artesania outside.


ARTESANIA ALLA provides several payment options for shopping.

- Credit Card
- Bank transfer or deposit into our account
- Pay Pal


Before signing the delivery note to the carrier, the customer must review and confirm the number of packages and their status.

If you are not satisfied with your purchase, you have a period of seven days from the receipt of the return of the article or articles, (in accordance with Article 44 of Law 7/1996 of 15 January Retail Management modified by Law 47/2002 of 19 December).

Simply return the product in its original packaging notice email: or phone (667 65 44 53), including guarantees, labels, etc. No refunds handled or used products will be accepted. The return shipping costs as well as bank fees are paid by the customer.

In any case a packet sent postage due will be accepted. It is very important to return, change products and / or return are tightly packed. In the event that the product / s is damaged due to improper packaging not admiteremos its return.

To review and verify that the product is in perfect condition will proceed to return the item with the same or changing it canjeandolo for a voucher of equal or greater amount to the item purchased
Once you placed the order, if the customer changes his mind will be exchanged for any other item in the shop, as long as you advise in advance and if the item has not yet been handed over to the transport agency. Crafts Alla does not return the amount of the return of the item but delivered a voucher of the same value of the purchase, which the customer can use for any item in the store.

In the case of defective or wrong items in the store, all shipping costs borne by CRAFTS there and it will be replaced with a new one.


I. According to the current Commercial reserves the right to ownership of the goods shipped to the customer until their price is fully paid for the same, meaning paying the price for the actual recovery by, not sent to this title to create an obligation to pay.

II. Any order placed with imply unreserved acceptance by the customer as provided in these conditions.

III. The intellectual property rights or copyright in the photographs of the items manufactured by or website should be respected. It is prohibited for commercial use, as well as distribution, modification, alteration or decompilation.

Any controversy or dispute concerning orders or conditions will be solved as indicated in accordance with the LSSI: Law 34/2002 of 11 July, the services of the Information Society and Electronic Commerce.


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